1. Purpose of This Statement

This Privacy Statement explains how Strategies Direct Ltd (“we”, “our”, “us”) collects, uses, stores, and protects personal information. It applies to all visitors to our website and all individuals who engage with our leadership, communication, coaching, and training services.

2. Information We Collect

We collect personal information in the following ways:

• Directly from you when you contact us, request services, complete forms, subscribe to updates, or participate in coaching or training. This may include your name, contact details, role, organisation, and any information you choose to share.

• Automatically through our website, including IP address, browser type, device information, and pages visited.

• Through cookies and analytics tools, which help us understand website performance and user behaviour.

We only collect information that is necessary for our work and your engagement with our services.

3. How We Use Personal Information

We use personal information to:

• Respond to enquiries and manage client relationships

• Deliver leadership, communication, coaching, and training services

• Tailor our services to your needs

• Provide updates or insights you have opted to receive

• Improve our website and service offerings

• Meet legal and regulatory obligations

We do not use personal information for purposes unrelated to our work unless we have your consent or are permitted by law.

4. Sharing and Disclosure

We may share personal information only when necessary:

• With trusted service providers who support our operations (e.g., website hosting, analytics, email services)

• With your consent, when collaboration with other professionals is part of your engagement

• When required by law, regulation, or court order

We do not sell or trade personal information.

5. Storage and Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, alteration, or disclosure. Information may be stored in secure cloud services located in New Zealand or overseas, with safeguards that meet New Zealand privacy requirements.

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by law.

6. Access and Correction

Under the Privacy Act 2020, you have the right to:

• Request access to the personal information we hold about you

• Request correction of any information that is inaccurate or incomplete

We will respond to requests within a reasonable timeframe and may require verification of identity before releasing information.

7. Use of Cookies

Our website uses cookies to:

• Improve functionality and user experience

• Analyse website traffic and performance

• Remember preferences where applicable

You can disable cookies in your browser settings, though some features may not function fully.

8. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy statements before providing personal information.

9. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website or services indicates acceptance of the revised statement.

10. Contact Us

For questions about this Privacy Statement or to request access to your information, please contact us using the details above.